SelfCare Privacy Policy

1. What data we collect

We collect the following types of data:

1.1. User-provided data

• Name, email address, and other registration data
• Profile information, including settings and preferences

1.2. Glucose and health data

• Glucose measurements from sensors
• Blood sugar level history
• Family monitoring data (when using QR scanning feature)

1.3. Automatically collected data

• Device information (model, OS version, language)
• Error logs and app usage data
• IP address, browser type (when using web version)

2. How we use data

We use the collected data to:

• Display your glucose readings and analytics
• Enable family monitoring features
• Improve the Application and personalize content
• Provide technical support and data protection
• Analyze anonymized data to enhance the service

3. Data sharing with third parties

We do not share your personal data with third parties, except in cases:

• When required by law (e.g., at the request of law enforcement agencies)
• When using data storage services (e.g., cloud servers) with all security measures in place

4. Data storage and protection

We take all necessary measures to protect your data:

• We use encryption for data transmission and storage
• We limit access to data, providing it only to authorized personnel
• We regularly update security systems

We store data as long as it is necessary for the service to operate. You can request the deletion of your data by contacting our support service.

5. Your rights

You have the right to:

• Receive information about your data
• Modify or delete your data
• Restrict the processing of your data
• Withdraw consent to data processing

6. Changes to the Privacy Policy

We may update this Policy from time to time. All changes will be published in the Application, and in the case of significant updates, we will notify you separately.

7. Contact

If you have questions about the Privacy Policy, contact us at:

📧 sinocare.kz@gmail.com